Support Worker

Location: Newham

Service: TS8 (3:1 Support)

Pay Rate: £12.35 per hour

About the Role

We are looking for caring and positive Support Workers to join our dedicated team in Newham, providing 3:1 person-centred support to an individual with complex needs.

As a Support Worker, no two days are the same. You will play a vital role in promoting independence, emotional wellbeing, and quality of life, while working in a structured and supportive environment.

Key Responsibilities

• Providing high-quality, person-centred support

• Supporting with personal care and mobility

• Monitoring, recording, and administering medication

• Assisting with shopping and food preparation

• Supporting daily routines and community activities

• Light household tasks

• Providing companionship and emotional reassurance

• Working both independently and as part of a team

• Communicating effectively with colleagues and professionals

About the Individual You Will Support

The person you will be supporting enjoys predictable routines, clear boundaries, and calm, friendly interactions. She responds best to happy, smiley, positive staff who use a soft tone of voice and simple language.

Interests include:

• Art, crafts, colouring, drawing, baking

• iPad games (sorting games, photos, music videos)

• Animals (dogs, rabbits, reptiles), soft toys, stickers

• Lol dolls, beads, bracelets

• McDonald’s, KFC, and fish shop meals

• Praise, encouragement, and helping staff with small tasks

Important considerations:

• Sensitivity to noise, heat, bright lights, and busy environments

• Dislikes unpredictability, being rushed, and changes to routine

• Can present with behaviours of concern, so consistency and calm support are essential

• Requires support from staff who respect personal space and communicate clearly

About You

We are looking for someone who is:

• Caring, patient, and reliable

• Positive, friendly, and calm in their approach

• Motivated and able to use their initiative

• Passionate about encouraging independence

• Comfortable supporting in the community

• Happy working within routines and clear boundaries

No previous experience is required – full training and ongoing support will be provided.

Shift Pattern: You must have flexibility to work weekends

• Day shifts: 9am – 9pm

• Waking night shifts: 9pm – 9am

Benefits

• £12.35 per hour

• Competitive annual leave (increases with length of service)

• Flexible working to support work/life balance

• Pension scheme (auto-enrolment)

• Employee Assistance Programme (24/7 mental health support, counselling, and GP access)

• Lifestyle savings (supermarkets, high street, utilities, local retailers)

• Discounted health cash plan

• Holiday purchase scheme (up to an additional week)

• £500 welcome bonus upon successful completion of probation

• Ongoing training and development

• Supportive and inclusive working environment

Equality & Inclusion

We are an equal opportunities employer and are committed to diversity and inclusion. We welcome applications from all individuals regardless of gender, race, age, disability, religion, belief, marital status, or sexual orientation.

Apply Now

Apply today to start a rewarding career as a Support Worker and make a real difference in someone’s life. We look forward to welcoming you to our team.